A contamination or recall crisis can have devastating financial, legal, and reputational consequences. Response24 Connect provides specialist crisis management support to help businesses respond swiftly and effectively to incidents involving contaminated, mislabelled, or defective products. We work alongside insurers, manufacturers, and food and beverage companies to assess risks, manage recalls, and restore consumer confidence.
Our global panel of experts offers pre-incident planning, crisis response, and post-recall recovery strategies, ensuring organizations are prepared for potential disruptions. From HACCP training and recall simulations to supply chain risk assessments and crisis communication strategies, we provide end-to-end support that minimizes brand damage and financial losses. Through real-time intelligence, industry best practices, and coordinated response efforts, Response24 Connect helps businesses protect their reputation and navigate product safety challenges with confidence.
Business Solutions
Comprehensive services for the product recall market
Crisis Management
Specialist support to help you manage and recover from a critical incident
Supply Chain Investigations
Expert analysis of issues within the supply chain, including fraud and vulnerability assessments
Audits and Training
Arrange audits or training programmes to test and strengthen existing policies and procedures
Product Testing & Evaluation
Access expert food scientists to test products for food safety issues, including contaminants and allergens
Food & beverage, pharmaceuticals, cosmetics, automotive and consumer goods.
Global coordination; in-country partners for rapid access.
Our services cover the full range of support from pre-incident, critical incident management, through to post-incident recovery.