Helping clients prepare, respond and recover from critical incidents
Delivering a new standard in risk management and crisis response via a state-of-the-art tech interface
Proactive intelligence, clear protocols and training that reduce exposure before incidents escalate
24/7 access to specialists and on-the-ground capability across regions, sectors and time zones
Streamlined workflows and real-time coordination that cut noise, speed decisions and improve outcomes
An auditable record of actions, evidence and decisions to satisfy insurers, regulators and internal governance
Years in crisis management and response
Global response capability
Insurers supported since 1990
Cases managed
Rapid, expert support across the full incident lifecycle.
Crisis management, contaminant analysis and reverse logistics
Discreet 24/7 coordination, negotiation support and family/company guidance aligned with insurer protocols
Threat assessment, site hardening and incident response planning to reduce exposure and support continuity
Prevention training, on-site procedures and post-incident stabilisation coordinated with first responders
Proactive horizon scanning and incident tracking to inform risk decisions in real time
Journey risk planning, traveller tracking and emergency assistance for staff operating worldwide
Independent fact-finding, evidence preservation and reporting that stands up to legal and insurer scrutiny
Multidisciplinary modelling and scenario testing to inform high-stakes underwriting and operational choices
Practical workshops and crisis exercises that validate plans, roles and responsibilities
The Connect leadership team has decades of experience in the Special Risks insurance market
Director
Director
Director
Non-Exec Director
Against a backdrop of a deteriorating global security state, it is essential that when a critical incident occurs, insureds have ready access to a swift and effective intervention; so we developed Response24 Connect, which offers greatly enhanced risk communication and rapid response via an innovative tech interface.
Rupert Reid, Director
+44 (0)118 230 9025
9 Greyfriars Road, Reading, RG1 1NU, UK
hello@response24connect.com